STORE POLICY

Customer Care

  1. Thank you for choosing to buy your Stationery from the Seaton Print & Design online store. We aim to dispatch all orders received (Monday to Friday) within 48 hours of receipt. If we can despatch them earlier we shall do so unless you have specifically requested a later delivery date.

  2. We pack orders in the UK and dispatch them using various carriers and courier services including Royal Mail.

  3. We always ensure your order has been lovingly processed and packaged for safe arrival and immediate use.

  4. Nothing in these terms is intended to reduce your statutory rights. For further information about your rights contact your local Trading Standards Department or the Citizens Advice Bureau.

  5. If you need to contact us, please email info@seatonprint.co.uk or call us during normal working hours on +44 (0)1297 22602.

 

Payment Methods

- Credit / Debit Cards

Terms & Conditions

Please note that by using our website and by ordering product from it you are deemed to understand and accept our terms and conditions listed below:

This agreement applies as between you, the User of this Website and Seaton Print and Design Ltd, the owner of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending an order confirmation email to you indicating that your order has been fulfilled and is on its way to you.

 

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” - means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

“Carrier” - means any third party responsible for transporting purchased Goods from our Premises to customers;

“Content” - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Goods”- means any products that Seaton Print & Design ltd advertises and / or makes available for sale through this Website;

“Service” - means collectively any online facilities, tools, services or information that Seaton Print & Design Ltd makes available through the Website either now or in the future;

“Payment Information” - means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Premises” - Means Our place of business located at Seaton Print & Design Ltd, 23 Fore Street, Seaton, Devon EX12 2LE

“System” - means any online communications infrastructure that Seaton Print & Design Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” - means any third party that accesses the Website and is not employed by Seaton Print & Design Ltd and acting in the course of their employment;

“Website”- means the website that you are currently using unless expressly excluded by their own terms and conditions;

“We/Us/Our”- means Seaton Print & Design Ltd, 23 Fore Street, Seaton, Devon EX12 2LE

Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

Intellectual Property

Subject to the exceptions of third party intellectual property, these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Seaton Print & Design Ltd, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

Third Party Intellectual Property 

Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under Our control or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.seatonprint.co.uk without Our prior permission.

Goods, Pricing and Availability

Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from Us correspond to the actual Goods, We are not responsible for variations from such descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not different Goods altogether unless agreed with you in writing. Where appropriate, you may be required to select the required weight, size, colour, or other features of the Goods that you are purchasing.

We neither represent nor warrant that Goods will be available. Stock indications are not provided on the Website and any product shown to be available for order may not take into account sales that have taken place during your visit to the Website.

All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

In the event that prices are changed during the period between an order being placed for Goods and Us processing that order and taking payment, we shall honour the original price agreed if it is lower than the new price.

All prices on the Website include VAT where appropriate. Our VAT number is 192552788.

Orders & Delivery

No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Us and you.

Order confirmations shall contain the following information:

Confirmation of the Goods ordered including full details of the main characteristics of those Goods;

Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges;

Estimated delivery date(s) and time(s);

Any other information specifically requested.

Order confirmations shall also be enclosed on paper with your Goods.

If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.

All Goods purchased by you will be delivered within 30 calendar days of Our order confirmation unless otherwise agreed.

The risk in the Goods shall remain with Us until they come into your physical possession.

Disclaimers

We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Our services.

No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

No part of this Website is intended to constitute a contractual offer capable of acceptance.

Whilst We use all reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

Changes to the Service and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

 

Availability of the Website 

The Website and any Service provided therein is provided “as is” and on an “as available” basis. We give no warranty that the Website or any Service will be free of defects and / or faults. To the maximum extent permitted by the law We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Limitation of Liability

To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.

Nothing in these Terms and Conditions excludes or restricts Seaton Print & Design Ltd liability for death or personal injury resulting from any negligence or fraud on Our part.

Nothing in these Terms and Conditions excludes or restricts Our liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.

In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

General Data Protection Regulation (GDPR)
Legal requirement 

General Data Protection Regulation 2018, aims to protect the privacy of all EU citizens and prevent data breaches. Seaton Print & Design Ltd is committed to complying with the legislation. We need to inform you of what data we hold for you, and how we will or will not use it. 

 

Your Personal/Company details 
We hold this information for the purpose of invoicing/delivering the stationery that we supply from this site. This information includes:

•    Individual or Company name 
•    Individual or Company address
•    supplied email addresses

Keeping your information safe
We store your personal information securely on our office computer system  Your information cannot be accessed by those who do not work at Seaton Print & Design Ltd; only those working here have access to your information. They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this. We take precautions to ensure security of the practice premises, the practice filing systems and computers.

 

It is extremely important that we stress we will never pass on or sell your information.

Access to your information and other rights
You have a right to access the information that we hold about you and to receive a copy. You should submit your request to Seaton Print and Design Ltd in writing or by email. 

You can also request us to:
Correct any information that you believe is inaccurate or incomplete. 
Erase information we hold although you should be aware that, for legal reasons, we may be unable to erase certain information (for example, invoicing details as required by HMRC for VAT purposes)
Stop using your information – for example, sending you reminders or information about our services.

If you do not agree
If you do not wish us to use your personal information as described or have any questions regarding this notice please email info@seatonprint.co.uk

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s  contact details are as follows:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website - https://ico.org.uk/concerns 

23 Fore Street, Seaton, Devon EX12 2LE

T: 01297 22602

E: info@seatonprint.co.uk

© 2020 by Seaton Print & Design Ltd.

  • Facebook Social Icon

Please like our facebook page

or leave a review